One of the most formidable challenges an organization faces when implementing new technology is simply getting employees to use these tools and the new processes they support.  Senior management budgets development costs and training, but typically under-invests in the change management efforts needed to turn technology into the strategic transformation the business expects.

Underestimating the impact of technology-driven process change on employees is a key factor in project failure, even when deploying excellent technology.

Communication, collaboration, and knowledge sharing are the critical factors for achieving project success.

At eBridge, we work with customers to make reverse auction procurement an integral part of their purchasing strategy.  And that doesn’t just include running an auction.  Our team of procurement professionals work hand-in-hand with our customers, providing the tools to implement the reverse auction process and also the leadership through education and training to achieve long-term success.

In the most literal sense, implementing new technology into an organization requires individuals to perform their job in a new way.  While senior management might buy in to the reverse auction process, we also deliver extensive training and education so our customers are comfortable and ready to take on a new opportunity that will achieve remarkable results for their organization.

How is your organization adopting change?